Scam company

Its very sad how this operates. I don't know why google allow them to advertise. They take money even though you cancel. Its sad because it decent software but when they take money from poor people randomly many months after you cancel, its honestly hurtful. Shame on this business

Scam website

Cancelled my membership MONTHS ago and theyre still charging my card each month. My bank cant do anything about it except issue me a credit refund. I went to my profile on Emastered and tried deleting my card off my profile and it doesnt even let me do that. Horrible.

User's recommendation: Don’t use, they’ll keep charging you after cancellation.

They will hoax you into a yearly commitment after you cancel. They have their service listed in “monthly billing” tab but it’s for a year. They don’t care when you complain. The service isn’t bad but they are deceptive and scam you out of more money. Been trying to cancel forever and keep getting billed. I am reporting them to the BBB and have taken up a complaint with my credit card company.

SCAMMMERRRRRR

Their service might be good for some but they are just a scam.
Their policy clearly writes that all subscriptions can be cancelled within 14 days and 100% money will be refunded. I believed that and chose the 1 year package where it is billed monthly. After playing around with one or two audios, I didn't liked it much and tried to cancel the package but it then says its a 1 year package and even though cancelled, it will charge monthly for 1 year.

WORST EXPERIENCE I've ever faced. Why the hell don't mention that in their policy?????
Just waste of money and not useful.
Everytime my money gets deducted from my bank, I will the bad time when I opened its website.

SCAM Worst experience ever!

Signed Up and immediately regretting it ever since. If I could give 0 stars I would.

Also Customer Service doesn’t give damn about you and are only looking to milk you for more money.

Signed up for a year worth of mastering services in June of 2019. All was good. June of 2020 came, I decided not to fund my PayPal account to renew another year. We are in a pandemic after all. 6 months later, after having completely forgotten about them, they suddenly pull a year subscription from my PayPal.

I immediately filed a dispute with PayPal. This dispute was closed within 3 hours, so PayPal was no help.

I then spent literally an entire day trying to get a refund, just be given the run around over and over. They ended up giving me a 52 dollar refund, out of the 72 they pulled because PayPal apparently charged them. I don't believe this for a second, as PayPal had closed my dispute the day the payment went through saying the seller had the right to do what they did, because I had given them permission back in 2019.

The dispute was closed. An absolute scam!

All of the one star reviews are very VERY accurate. The product itself isn’t a scam but the way they conduct their business DEFINITELY a scam. If you notice, most of the complaints here are regarding Billings. I agree 100%. Just experienced it. Never giving these guys any more business. Stay away

 I signed up and within seconds I felt this place was a scam. I started looking for a way to cancel and there was no where but to request it.

I said to hell with this place.....I didnt upload anything but a photo which im about to delete.......I also changed my email code since this place is deffinately a scam

100% USELESS!!!!
Scam ... Scam ... Scam ... Scam ... Scam!!!!

I cannot believe these guys haven't been shut down by the CFPB and the BCP already. This scam site lures you to get their monthly annual plan - Guaranteed or your money back strewn all across their site, then they hit you with unauthorized withdrawals after you have cancelled within their 14 day period. I was legitimately not happy with the quality of masters and wanted to cancel and use landr instead. These guys use unfair consumer practices and really don't GAF about their customers. If you are unfortunate enough to be caught in this scam trap, please don't let go of your money so easily - there is hope. I got my credit card to reverse all of the payments as a chargeback, they came back to refused it, I then sent correspondence to the CC company outlining how the site is set up to deceive you and forces you to buy a product you would never ever consider getting if you knew what their shoddy "Terms and Conditions" are. What a load of unethical crap. Whoever wrote their TOC, is as a waddled crook as these people are. The TOC is sneaky and any company who puts sneaky terms in their TOC, are not out there for your best interest. No company does this - even Adobe will return your money if you order your annual sub. If I go to Walmart, and I have a return, they take it - done. Shut these scammers down! Anyway, I got my money back and didn't have to shell out $300 for their crappy and useless service. Never used their masters on anything. It's 2020, companies like this shouldn't exist. ZERO STARS!

this is a scam don't subscribe cancellation isn't possible via the website. u have to email them and hope they really delete ur account

NEVER USE THIS SITE, YOU WILL GET TRAPPED AND WILL LOSE MONEY. I was never looking for any form of commitment, I was testing waters and made a mistake by subscribing to the wrong subscription apparently as I know I would never have tied myself into an annual thing knowing I was never serious about using any mastering tools like that. I contacted them and said I shouldn't be punished for this, I should not have money practically stolen from me after I cancel my 'subscription'. I would be passed to the billing team and from my guess, that's probably room for me to be ignored and scammed. After this, I have no idea where I stand with banking situations like this. I would like to try and get the bank transfers blocked from my account to prevent losing anymore money.

User's recommendation: DO NOT LINK ANY KIND OF BANK DETAIL TO THIS.

They have a 14 days full refund policy if you're not satisfied with the service, which i was not. Needless to say after I cancelled there was no refund given and instead got signed up" for an annual monthly billed plan which I NEVER CHOSE! What a scam for a mediocre service.

User's recommendation: Stay Away.

SAY AWAY!!!!!

If I could give it a zero rating I could.
THIS IS SCAM. They keep takin money even if you have stopped using them.

I signed up for a year and they auto billed me for a 2nd year and when I complained the person I chatted with said "It was clearly in the terms of service!" yeah he used an exclamation point. what a scam.

I needed to have one song mastered, and didn't realize I was obligated for a yearly subscription. Now I am paying ********* for a service I don't use. I had one song mastered months ago, and I thought that I would be able to opt out at any time. I have no need for this service, and only used it once - months ago. Now I am paying ********* continually. This is a scam, and I am incredibly disappointed.

SCAM, DO NOT USE!!!!!

Awful company, this is a scam and the service is terrible. Do not use! They deleted all of the bad comments because they want to trick people into thinking they are for the artist when really they just want to try and trick you into an annual membership for their bad product.

Id rate zero stars but I give one star to myself for scamming them out of taking anymore money from me!!! Hahaha.

Cancel whatever card you paid with and get a new one and voila! They can't mess with you anymore!

Always use prepaid or loadable cards for things like this guys

everyone there is a scam, mf should go to jail immediately

Scam, Shady Business Tactics. Avoid.

Paid for an annual subscription. I cancelled the service (Received confirmation that it will not renew at the end), and they proceeded to renew the subscription anyway and tell me that I cannot be refunded for the unauthorized renewed subscription. These people are shady and do not run an honest or legitimate business.

Use Landr, instead. it sounds and works better, and they run a much stronger and more honest business.