They really need to be more transparent about the commitment period. Most people (like me) signed up to master a few tracks and see what the service is like. After I cancelled a few months later I realised I was still being billed. The person on the online chat cancelled my account and has assured me no other payments will be taken (we'll see). They were very clear and quite abrupt about the fact that they will not be refunding any money. Pretty shady tactics, reminds me of the old ringtone subscriptions that tricked millions of unsuspecting people in to subscriptions when they just wanted one ringtone.

Scam, Shady Business Tactics. Avoid.

Paid for an annual subscription. I cancelled the service (Received confirmation that it will not renew at the end), and they proceeded to renew the subscription anyway and tell me that I cannot be refunded for the unauthorized renewed subscription. These people are shady and do not run an honest or legitimate business.

Use Landr, instead. it sounds and works better, and they run a much stronger and more honest business.

shady scummy fraudulent refund policy

There’s this site called emastered and long story short they have this money back guarantee policy so if you don’t like their service you can request membership cancelation, which I did. They told me the membership was canceled when I asked, fast forward 2 months they’ve been charging me monthly 27.99 usd and when I realized they were I filed a dispute, also I have screen shots of them saying the membership was canceled on 12/14/18 but PayPal is requesting more information from me now asking for the billing agreement where can I find this billing agreement I feel like I’ve provided all the evidence in the world with the screen shots etc, also emastered stops responding to me when I bring up the refund, they blocked my ability to online chat with them from the site, just very shady business I just want to be done with. What do I do