Just felt it's time I updated this review. I honestly did not expect to get this much attention and comments from this.

I just didn't have as much time to update due to my personal life with work. Since the time of this original review after I had got issued a new card, I've stopped being charged from the site. Although judging by the new reviews, it appears that Smith still has not yet resolved this issue or gone about changing the annual pricing from the monthly plans ever since revisiting the site. The only thing different is the pricing cost on plans such as the Advanced Pro and Plus.So my advice to anyone who's still also experiencing the same issue is to just get a new card.

Because it won't let you remove your credit or debit card from your account. If you've used PayPal as your payment method then file a dispute to get a refund so PayPal can also block any more future charges. After you do that, once your subscription is over it will automatically decline the card since that's the only saved in their system. The only thing Smith can do at that point is to try emailing you to ask if you can update your payment method on file or he'll give you some sort of discount as his way of bribing you.

I don't even respond to his messages anymore.

He has already lost.But I'm sure as *** not going back after my experience. Hopefully at least, for now, the more reviews that are being posted about this site, the more the exposure about this fraud company as people will become informed before they make another purchase from this site as I did.

DO NOT USE - FRAUDULENT AND DECEPTIVE PRACTICES I joined eMastered on a one month, one-off plan, and used their service to master one track. The results were okay but nothing I felt I couldn't achieve myself, so I asked for my promised 'no questions asked' refund. They proceeded to ask numerous questions via email and forms, attempting to force explanations out of you and create opportunities for them to convince you to stay. They then promised to cancel my plan and not charge me anything else, ignoring my request for the advertised 'no questions asked refund'. After numerous emails requesting the refund, I am still without it. They now claim to have processed it and have directed me to contact my bank but, when I asked to see a receipt proving they have made the payment, they stopped answering my emails. DO NOT USE

The other reviewers are correct. I thought I would try it out for $15 a month to see if I like it. It says "CANCEL AT ANY TIME".... "NO QUESTIONS ASKED". As soon as I clicked the monthly $15 option, my credit card (PayPal) was charged $180.00. I then tried the mastering service on 4 separate songs and after comparing them to the originals, I didn't notice any difference in the quality of the songs. I decided that this program would not be worth it for me so I decided to cancel my subscription. The next day, when I pulled up my account, I found out the ONLY way to get support is to do their chat box with "SMITH". I said that I wanted to cancel my account. He asked why. (No questions asked). I told him I didn't see the difference in my songs after using the service. He told me that I couldn't cancel. (Cancel at any time). He said that I should have tried out the service with "LESS than 4 songs" and that the $15 a month charge was only that good if you bought a year subscription. I told him to please charge me for the 4 songs and end this. He said I could keep the $180 program or get charged $39 for a monthly fee. I just wanted to end this so I chose the $39 monthly fee. He said I would get my $141 refund within 5 - 7 business days. Of course, it never came and and now 25 days later, I have called PayPal (where the transaction happened) and they have refunded my $141.00. PayPal has also assured me that Emastered is blocked from ever charging me again. PayPal is my hero. They have been wonderful to deal with.

They are a scam! Do not buy anything from them! They will not cancel your registration if not satisfied....

Pure bad reviews with you guys. They send me an email accusing me of sharing my account! Then they said they want it to speak to me before they investigate so i gave them my number, some how they knew they fuck up... so know they dont answer any messages. I want my money back!!!