BEWARE Of Emastered. They steal your money if you cancel. I have a huge email chain I can provide anyone. The email is between me and their main rep. I asked if I could cancel my yearly membership’s auto renew. When I asked this I was told they would keep my money for the year and cancel me entirely. I still had 9 months left on my yearly I had paid for. They canceled my 9 months without asking after and Im out nearly 200 dollars. Ive been working trying to see if I can get it back since they shouldn’t steal my remaining 9 months. here is what I recieved…
From eMaster’s Main Rep…
We are not stealing your money.
Read the terms of service and you acknowledge this at check out when you purchase the plan.
As stated on our terms:
Annual Plus and Annual Professional accounts are billed immediately and are not refundable. IN THE CASE OF A CANCELLATION OR DOWNGRADE OF A Professional OR Plus PLAN NO REFUND WILL BE ISSUED FOR PARTIAL YEARS OR PARTIAL MONTHS. You may cancel your Plus or Professional accounts at any time however, and the cancellation will be instant.
This does not tell you you can’t cancel autopay without loosing all of your money and months you paid for.
Long story short…. If you want to use online mastering use LANDR or any other. LANDR is chosen in blind tests with real Mastering engineers about 80% over eMastered. LANDR is only chosen 4% less than a professional master engineer in a blind test.
Don’t get the company (remastered) with worse results, same price, horrible customer service, and will steal your money should you decide they shouldn’t auto charge your card. BTW they charge your card nearly a month in advance so if you cancel you lose a month you paid for.
LANDR has no penalties to cancel and you get the rest of the time you paid for without them sending vindictive emails.
Ozone 8 is also chosen far more often then eMastered mixes are. Plus you can rent to own through Splice or Sweetwater for cheaper than eMaster will charge you for an inferior product with the added plus of not being stolen from when you realize Ozone or LANDR get much better results.
