horrible, they are manipulative.. offer a free mastering to get you excited but once you get going you notice the limitations of controlling the master settings which are comprised of presets that wont automatically work for every song. Once you realize these limitations this service becomes useless. Their paid options are: either yearly at $156 OR monthly at $19/ month. The catch is if you choose to pay monthly you are obligated to use the service for 12months (I wish I could screenshot the site where it says this as it is completely cut off and you wont notice it at all). I only needed it for 2-3 months for a client but I realized this service sucks after 3 months and asked for refund only for the previous month, which they denied stating that they cant refund until the entire 12 months have gone by. Please tell me where else this makes sense in the world? So if your reading this stay away unless you are willing to deal with them for at least 12 months. Ive instructed my bank to not process any of their transactions
Saturday, September 25, 2021
Wednesday, September 8, 2021
If I could give them negative stars I would. Last month I paid for a subscription and received 10% off to try it out. Within one master or two I was just unsatisfied and unsubscribed the same day and never used it since. This morning they take $17.10 out of my bank account for subscription I no longer had. I sent them an email and they tell me. "However as a one time courtesy, we removed your contract and canceled your account but no refund will be issued. We apologize for the inconvenience and let me know if there's anything we can help." The thing is I did not have a subscription for them even charge for or cancel because it should have already been canceled a month ago and I should have gotten a refund now they owe me two refunds and not trying to give me anything
