Signed up for a year worth of mastering services in June of 2019. All was good. June of 2020 came, I decided not to fund my PayPal account to renew another year. We are in a pandemic after all. 6 months later, after having completely forgotten about them, they suddenly pull a year subscription from my PayPal.

I immediately filed a dispute with PayPal. This dispute was closed within 3 hours, so PayPal was no help.

I then spent literally an entire day trying to get a refund, just be given the run around over and over. They ended up giving me a 52 dollar refund, out of the 72 they pulled because PayPal apparently charged them. I don't believe this for a second, as PayPal had closed my dispute the day the payment went through saying the seller had the right to do what they did, because I had given them permission back in 2019.

The dispute was closed. An absolute scam!

The tactics they use to lure people into a long term contract is unbelievable. As someone said, how are they still in business? Just lost my money to these thieves. They are no artists. Do not use them for your sanity. Better off finding a human engineer.

All of the one star reviews are very VERY accurate. The product itself isn’t a scam but the way they conduct their business DEFINITELY a scam. If you notice, most of the complaints here are regarding Billings. I agree 100%. Just experienced it. Never giving these guys any more business. Stay away

 I signed up and within seconds I felt this place was a scam. I started looking for a way to cancel and there was no where but to request it.

I said to hell with this place.....I didnt upload anything but a photo which im about to delete.......I also changed my email code since this place is deffinately a scam

100% USELESS!!!!
Scam ... Scam ... Scam ... Scam ... Scam!!!!

Tricked me also for annual commitment, but I guess that was my bad. Now I can’t get rid of the deal. In my experience landr.com is better and propably now cheaper after this mistake.

Frauds and thieves

This company somehow been charging my account $21 for the past few months for services I never had or signed up for. I visited their site last year sometime or maybe longer and these people been charging my account. I wrote a complaint to the company no response, they have no contact numbers or any way to get in touch with anyone to resolve this matter. My next step is to contact the BBB and others who could help get answers and stop this fraudulent company. Stay away!! There are other companies that master for free

they continue to charge you even after you cancel. Do not use this site. I had to pay the full year subscription and at the end of it, they renewed it even after I cancelled.

I cannot believe these guys haven't been shut down by the CFPB and the BCP already. This scam site lures you to get their monthly annual plan - Guaranteed or your money back strewn all across their site, then they hit you with unauthorized withdrawals after you have cancelled within their 14 day period. I was legitimately not happy with the quality of masters and wanted to cancel and use landr instead. These guys use unfair consumer practices and really don't GAF about their customers. If you are unfortunate enough to be caught in this scam trap, please don't let go of your money so easily - there is hope. I got my credit card to reverse all of the payments as a chargeback, they came back to refused it, I then sent correspondence to the CC company outlining how the site is set up to deceive you and forces you to buy a product you would never ever consider getting if you knew what their shoddy "Terms and Conditions" are. What a load of unethical crap. Whoever wrote their TOC, is as a waddled crook as these people are. The TOC is sneaky and any company who puts sneaky terms in their TOC, are not out there for your best interest. No company does this - even Adobe will return your money if you order your annual sub. If I go to Walmart, and I have a return, they take it - done. Shut these scammers down! Anyway, I got my money back and didn't have to shell out $300 for their crappy and useless service. Never used their masters on anything. It's 2020, companies like this shouldn't exist. ZERO STARS!

Emastered are horrible

I canceled because I lost my job due to covid. It said my account was canceled but a week later they charged me. They said its because I was under contract so it goes through later well they should have specified that and at least be responsible for the one month. They did nothing and give me no respect and stupid answers that insinuate I'm an idiot. Never ever sign up here ever

this is a scam don't subscribe cancellation isn't possible via the website. u have to email them and hope they really delete ur account

 Dear Sir / Madam, Last year I took out a subscription with you for the programme eMastered for 12 months. I paid 180 USD for this. I've stopped making music for some time now, and haven't used the account for more than six months. Also I was not satisfied with the programs. I didn't like the use of it and it didn't work for me, not what I expected at all. Now I see that you have already debited an amount of 180 USD without my permission. I do not agree and would like to have my money refunded because I have stopped making music. So I am not going to use it. Hoping to have informed you sufficiently. Sincerely, Otmane Oufkir. Mayor.music@***.com Transaction ID: 2KD854186****522S eMastered LLC