I cancelled my account over a month ago, keep in mind I signed up for a monthly service, not yearly, but somehow I'm being charged annually. No one has reached out to me regarding this matter.

eMastered uses deliberately misleading sales tactics when users sign up for their service. I signed up for what I thought was a pay-per-month option, as it was listed on the website under "Monthly Plans." Instead, it turned out to be a year-long contract. I only intended to use the service for the month of February. They also claim that you can cancel your plan anytime, but have not responded to my request to terminate my service and have continued to bill me.

They are still billing me, and blocked communications. They said I could get out of the subscription if I pay a fee, I paid it and they are still billing me. Dont use! Also the supposed hd format you pay extra for isnt wav file its Mp3. Warning to musicians